Solid documentation is a linchpin for success in the world of collision repair. It can be the difference between being paid correctly for an operation and being stuck in an endless supplement loop. It can also save you from headaches and expensive re-work if an issue arises after the car leaves. Memories are short, but good documentation in the file is forever. But what information is critical to capture, and where does it go?
In the world of collision repair, precision and thoroughness are paramount. We delve into the best practices for capturing and documenting vehicle damage, from initial assessment to final documentation, to help collision repair facilities streamline their processes and mitigate potential issues down the road.
The ABAT Trade Show isn't just an event; it's an experience that promises to leave you inspired and energized. Connect with fellow enthusiasts, learn from the best, and discover what's shaping the future of the industry.
In the collision repair industry, both touch time and cycle time play critical roles in measuring and improving efficiency. By improving touch time, collision repair facilities can achieve faster, safer, and more accurate repairs.
By focusing on effective communication, timely repairs, assistance with the claims process, and delivering high-quality repairs, collision repair shops can build strong relationships with their customers, leading to loyalty, positive word-of-mouth, and increased referrals.
In the ever-evolving world of collision repair, it's essential for shops to stay ahead of the curve and provide customers with accurate estimates and top-quality repairs. Thanks to a range of online resources available today, collision repair professionals have access to valuable tools that can enhance their estimating process and ensure superior repairs.
Understanding how auto insurance claims work is essential to being a successful body shop owner or manager. In this post, we explain how sticking to your role in the process will make the job run more smoothly and help you avoid doing work you are not paid for.
Collision repair involves a wide range of operations that must be carried out to ensure that a vehicle is properly restored to its pre-accident condition. However, there are several critical operations that are often overlooked during the repair process. In this post, we will explore some of the additional operations that you’re already doing but are often missed on estimates.
Balancing a safe and correct repair with a profitable repair is difficult. This balance only exists in the few pages of a well-written estimate, and accurate estimating sets off a chain reaction of good things. So what does estimate accuracy impact, and what are some ways to improve yours?
Not tracking materials is just as profitable as pulling them from the shelf and dropping them in the trash. How you can be compensated for repair materials by documenting and billing with accurate measurements.
If you manage any type of collision repair operation, then there is no doubt you have a collection of hats you have to wear each day. Manager, trainer, customer service; most days, you will wear several of them. How about a metallurgist?
Not many industries have experienced as much change in the last decade as the automotive industry. The reality is that the vehicles we repair today are many times more complex than the technology NASA used to land on the moon…
We are really excited to share this release with you. Several of you have told us that measuring and visualizing depth would be a game changer for negotiating repair times. We truly hope you enjoy all of the benefits of these new capabilities.
If you are doing it like most auto body shops, you will appraise the damage based on your experience and assign a repair time to it. That experience taught you to know the right time by looking at the damage.
In every automotive repair negotiating class and seminar I’ve been to, the instructor has said something along the lines of “five people looking at the same dent will give five different repair times.” But, of course, this point isn’t surprising...
Negotiating repair times remotely can be one of the most painful aspects of an estimator’s day. It can be challenging to capture the severity of the body damage through photos alone. And then there is the actual negotiation, which can delay...
Collision repair is a more challenging business than ever. We get it! The challenges keep adding up: getting parts in on time, negotiating with adjusters remotely, getting a fair price for your repairs, getting started on repairs quickly enough...