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Dents.co News & Insights

Get the latest news about Dents.co along with interesting news and insights from accross the auto collision repair industry.
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A person photographing a damaged right front fender, headlight and bumper while a second person gestures toward the damage area.
Estimating
4 min read

Best Practices for Capturing and Documenting Vehicle Damage in Collision Repair

In the world of collision repair, precision and thoroughness are paramount. We delve into the best practices for capturing and documenting vehicle damage, from initial assessment to final documentation, to help collision repair facilities streamline their processes and mitigate potential issues down the road.
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Texas Auto Body Trade Show Ad Invitation on August 25-26 at Irving Convention Center.
Industry
3 min read

The 2023 Texas Auto Body Trade Show

The ABAT Trade Show isn't just an event; it's an experience that promises to leave you inspired and energized. Connect with fellow enthusiasts, learn from the best, and discover what's shaping the future of the industry.
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Industry
3 min read

Maximizing Efficiency in Collision Repair: The Importance of Touch Time and Cycle Time

In the collision repair industry, both touch time and cycle time play critical roles in measuring and improving efficiency. By improving touch time, collision repair facilities can achieve faster, safer, and more accurate repairs.
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A faceless "Superhero Reveal" with technology being the super identity.

Essential Tech-Based Tools for the Modern Shop

In the ever-evolving world of collision repair, technology has become the ultimate game-changer, empowering modern facilities to deliver safe and flawless vehicle restorations.
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Repair technician hammering out a dent on a car trunk.
Industry
5 min read

Exploring Substrate Repair Considerations in Collision Repair

As the automotive industry continues to evolve, so does the need for collision repair professionals to adapt and stay informed about the various substrates used in vehicle construction.
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Very happy man hugging his car.

Customer Satisfaction in the Collision Repair Industry

By focusing on effective communication, timely repairs, assistance with the claims process, and delivering high-quality repairs, collision repair shops can build strong relationships with their customers, leading to loyalty, positive word-of-mouth, and increased referrals.
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Digital cartoon image of a laptop surrounded by various different reference books.
Estimating
4 min read

Online Collision Repair Resources

In the ever-evolving world of collision repair, it's essential for shops to stay ahead of the curve and provide customers with accurate estimates and top-quality repairs. Thanks to a range of online resources available today, collision repair professionals have access to valuable tools that can enhance their estimating process and ensure superior repairs.
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An insurance policy under a set of car keys.
Industry
5 min read

Insurance 101

Understanding how auto insurance claims work is essential to being a successful body shop owner or manager. In this post, we explain how sticking to your role in the process will make the job run more smoothly and help you avoid doing work you are not paid for.
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Repair technician considering different repair operations.
Estimating
4 min read

Additional Repair Operations

Collision repair involves a wide range of operations that must be carried out to ensure that a vehicle is properly restored to its pre-accident condition. However, there are several critical operations that are often overlooked during the repair process. In this post, we will explore some of the additional operations that you’re already doing but are often missed on estimates.
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Estimator inspecting a broken front bumper.
Estimating
3 min read

Estimate Accuracy

Balancing a safe and correct repair with a profitable repair is difficult. This balance only exists in the few pages of a well-written estimate, and accurate estimating sets off a chain reaction of good things. So what does estimate accuracy impact, and what are some ways to improve yours?
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Additional repair considerations screen on the Dents.co mobile app.
News
3 min read

Identify commonly missed operations with Dents.co v1.3

New features in Dents.co v1.3, Additional Repair Considerations, Streamlined Reporting, and in-app support & documentation.
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Digital artwork of a multiple moving vehicles with active ADAS systems visualized.
Industry
3 min read

Advanced Driver Assistance Systems (ADAS)

When a vehicle equipped with ADAS systems that utilize LiDAR technology is involved in a collision, repairing and calibrating these systems can present significant challenges for collision repairers.
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Toy car on top of a calculator.
Estimating
3 min read

Calculating Materials with Measurements

Not tracking materials is just as profitable as pulling them from the shelf and dropping them in the trash. How you can be compensated for repair materials by documenting and billing with accurate measurements.
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Repair shop full of cars.
Industry
4 min read

Why We Replace When We Should Repair

Replacement operations are overtaking repairs across the industry. What are some of the factors driving the increased replacement frequency?
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Company
4 min read

Looking Back at 2022

As we look back at 2022, we wanted to highlight some of our most popular posts from the year and reflect on some milestones for Dents.co.
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Puzzle board featuring office workers with the last and central piece missing.
Industry
4 min read

Skill Gaps & Estimator Shortages

There were 11,838 listings on Linkedin. Indeed had 2,395 listings. My specific search term was “Collision Estimator.” We are all well aware of the technician shortage...
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Estimating
4 min read

Substrate Repair Differences

If you manage any type of collision repair operation, then there is no doubt you have a collection of hats you have to wear each day. Manager, trainer, customer service; most days, you will wear several of them. How about a metallurgist?
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Toy car being driven down a stock of descending coins.
Industry
3 min read

A Decade of Change

Not many industries have experienced as much change in the last decade as the automotive industry. The reality is that the vehicles we repair today are many times more complex than the technology NASA used to land on the moon…
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Adding the last piece to a puzzle.
Estimating
3 min read

What’s the Difference? — Repair Hours or Labor Rates

Every shop owner wants to grow their revenue. Obviously, you could add more locations and try to bring in more cars, but before you go there…
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Dents.co version 1.2 Logo
News
2 min read

Dents.co Second Opinion Now Available!

What's new in v1.2? This version of the app brings some exciting new features, but the one we are most excited about is the Dents.co Second Opinion.
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Dents.co version 1.1 3D logo.
News
1 min read

New 3D features are now available in v1.1

We are really excited to share this release with you. Several of you have told us that measuring and visualizing depth would be a game changer for negotiating repair times. We truly hope you enjoy all of the benefits of these new capabilities.
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Digital illustration of a checklist on a clipboard.
Estimating
3 min read

How are you calculating repair time?

If you are doing it like most auto body shops, you will appraise the damage based on your experience and assign a repair time to it. That experience taught you to know the right time by looking at the damage.
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"Consistency is the Key" wallpaper art.
Estimating
3 min read

Inconsistency is losing you revenue.

In every automotive repair negotiating class and seminar I’ve been to, the instructor has said something along the lines of “five people looking at the same dent will give five different repair times.” But, of course, this point isn’t surprising...
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Officer worker using a calculator.
Estimating
2 min read

Increase your bottom line by measuring damage.

How often are you repairing a six-hour dent and only being paid four hours of labor? What if you could provide precise damage documentation measuring the damage down to a fraction of a centimeter?
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Digital image of a damaged right quarter panel with Dents.co overlay of highlighted damage area and mesh 3D grid.
Company
2 min read

Data Builds Trust. Trust Reduces Friction

Negotiating repair times remotely can be one of the most painful aspects of an estimator’s day. It can be challenging to capture the severity of the body damage through photos alone. And then there is the actual negotiation, which can delay...
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Estimator inspecting cars, writing on clipboard.
Company
1 min read

Data Makes All the Difference

The Dents.co App gives you the precise data you need quickly. We are confident that you will make a significant impact…
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iPhone screenshots of the Dents.co app home screen and panel preview screen.
Company
2 min read

Your Easy Button for Negotiating Repairs

If there was an easy button you could press to reduce friction in repair negotiations, you’d press it, right? We understand the battle you and your estimators fight every single day…
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Vehicle quarter-panel highlight with digital graphic featuring app measurements.
Company
2 min read

Measure the damage. Stop the guesswork

Collision repair is a more challenging business than ever. We get it! The challenges keep adding up: getting parts in on time, negotiating with adjusters remotely, getting a fair price for your repairs, getting started on repairs quickly enough...
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Picture of Dents.co Founder, Jonathan Pyle.
Company
3 min read

A Message From Our Founder

Welcome to Dents.co, here is a quick message from our founder.
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